The AI teammate that
answers in Banglish. reads your catalogue. replies to comments. knows when to get you.
It answers your DMs in the language each customer wrote in, Bangla, Banglish or English, and replies to the comments under your posts, all from your own catalogue and policies. When it isn't sure, or a request is sensitive like a refund, it hands the conversation to you.
No card needed. Cancel any time.
Nakshi House
Answered by Zasmate
- Messenger
- Web chat
- Telegram
- SMS
It answers what it knows. It hands off what it shouldn't.
A customer asks in Banglish and gets an answer in Banglish, from the shop's own catalogue. Then the customer asks for a refund, and it passes the thread to your team instead of guessing.
- Messenger3
- Instagram1
- Comments5
Apu, ei nakshi kantha ta ki available? Dam koto?
Ji apu, available ache! Dam 2,450 taka. Dhaka-te 2 din-e delivery, Dhaka-r baire 3–4 din.
Ager order-er taka ta bKash-e ferot chai.
Handed to your support team
Your comments section, handled.
The busiest part of your page is the part nobody has time for. The agent works it publicly, in your voice, and never outside your rules. Nothing goes out in your name that you didn't allow.
Facebook Pages only for now; Instagram comments are not connected yet. Early access: Meta has not granted this app public Page access, so we connect Pages by hand. Tell us and we'll set yours up.
- Reads every comment
- Every Facebook post you publish, including the comments that land at 2am.
- Drafts a reply from your documents
- A public answer in your voice, drawn from your knowledge base rather than invented. At first every draft waits for you to approve it.
- Posts on its own only when you say so
- Turn on auto-reply and it posts the replies it is confident about. Low confidence or a sensitive topic still waits in the approval queue.
- Records the decision either way
- Replied, held, or ignored: every outcome is logged and traceable back to the comment.
Your bot. Your rules.
Most platforms hand you a chatbot and a personality dropdown. You get the actual controls, every one of them, on every plan. The one thing you can't remove is a short safety floor: topics like self-harm or legal threats always go to a person.
- Its instructions
- Write exactly how it speaks, what it must never say, and what your business actually does. Not a tone slider: its real instructions.
- Which AI, and how creative
- Pick the AI model it runs on and decide how adventurous its answers may be.
- When to call a person
- Decide how sure it must be to answer on its own. Below that, it fetches a person instead.
- Words that always mean a human
- List the phrases that skip the agent entirely: refunds, complaints, anything legal.
- How long it keeps trying
- Limit how much work it puts into one message before it has to answer or hand over.
- Handoff team
- Choose which of your teams catches the escalation. Replies follow each customer's own language, message by message.
One workspace, every channel.
Meta is where you start, not where you stop. Put a chat widget on your website, plug in your support email, run a Telegram bot or SMS: the same agent, the same knowledge, one inbox your whole team works from.
- Shared inbox with assignment
- Private notes and mentions
- Saved replies and macros
- Labels and contact records
- Automation rules
- Satisfaction surveys
- Help centre
- Reports
Your plan's limits on channels, teams, and seats apply automatically, so you can never be charged for more than you agreed to.
What would it take off your plate?
Put in your own numbers. The plan allowances are our real ones; the share the agent answers is yours to guess.
Your guess. The rest it hands to your team.
Reply work the agent could take
~72 ha month
1,440 agent replies × 3 min each
Plan that covers it
Starter, ৳990 a monthincludes 5,000 agent replies
An estimate from your numbers, over a 30-day month, not a promise.
What happens to every message.
The same six steps, on every channel, every time. It's why answers come from your information and your customers stay yours. Scroll through it.
Step 1 of 6
It checks the message
Only genuine messages from your connected channels get through, and each one is answered once.
Step 2 of 6
It knows it's your shop
Every message reaches your business and nobody else's. If that's ever unclear, it stops rather than guess.
Step 3 of 6
It reads your material
It looks at your own catalogue, documents, and connected systems, and never another business's.
Step 4 of 6
It answers, or asks
It replies from what it found. When your material doesn't cover the question, it asks instead of inventing an answer.
Step 5 of 6
It hands over when it should
Not sure, or a sensitive request? It passes the conversation to your team with the whole thread.
Step 6 of 6
It keeps a record
Every reply and handoff is recorded, so you can always look back at what happened.
What we're building next.
Not shipped yet, so it's marked, not sold. None of these is billed on any plan today, and you'll find them here first when they land.
AI call agent, not yet available
An agent that picks up the phone.
The same agent, on the phone: it answers from your knowledge base, and hands the call to a person the moment it's out of its depth.
Order lookup, not yet available
Where is my order, answered from your store.
A direct read of order status and history from the store you actually run, so the agent answers from your system instead of your FAQ. The connector isn't built, so the agent says plainly that it can't see the order and passes it to your team.
Customer lookup, not yet available
The agent knows who it's talking to.
Pull a customer's record from your CRM mid-conversation, so an answer can account for their plan, their history, and what they bought last. Not connected to a CRM yet — today the agent works from the conversation, your knowledge base, your product catalogue, and any of your own systems you connect.
Bookings, not yet available
Book the slot, not just describe it.
Check a live calendar and hold, move, or cancel an appointment through the booking system your business already uses. Until it ships, the agent answers availability live from the source you connect (a Google Sheet works), takes hours, services, and policy from your knowledge base, and hands the actual booking to a person.
Ticketing, not yet available
Nothing raised in a chat gets lost.
Open and update a ticket in your tracker straight from the conversation. Not built — today the agent escalates to your team inside the shared inbox instead, with the full thread attached.
Start free. Pay when it's working.
Every plan answers from your own information, keeps your data separate, and records what the agent does. Prices in BDT, billed monthly.
Trial
Run an agent across WhatsApp and Messenger and watch it answer.
- Messages / mo:500
- Agents:2
- Inboxes:2
Starter
RecommendedFor a growing shop handling real daily volume.
- Messages / mo:5,000
- Agents:3
- Inboxes:4
Pro
For teams running support across every channel.
- Messages / mo:50,000
- Agents:5
- Inboxes:7
Every account starts on a free 14-day trial; paid plans start at ৳990 a month. Compare all plans and limits
The AI answers. It never runs your business.
Billing, access, and your account are decided by Zasmate, never by the AI, and no message can talk it into changing them. The agent is powerful where it should be and powerless where it must be.
- The AI never decides billing, access, or anything about your account.
- What customers type is treated as a question, never as an order to follow.
- A lapsed payment stops the agent first; pay within 30 days and everything comes back.
- It can only do what your plan allows; anything else is refused and recorded.
Put an agent on your inbox by this afternoon.
Connect a channel, point it at your documents, and watch it answer: grounded, honest, and ready to hand off. Free for 14 days.