Data Deletion

On a valid deletion request we remove or anonymize the data we hold that is tied to the requesting user — including stored conversation records keyed to that user, related handoff records, and processing logs — and we make a best-effort request to remove the corresponding contact from the connected inbox. A minimal, anonymized record may be retained only where required for security, audit, or legal compliance.

If you used Mesh CRM through a Facebook, Instagram, or WhatsApp connection and remove the app or request deletion through Meta, Meta notifies us automatically through our data-deletion callback. We verify the request, begin deletion, and return a confirmation code and a status link you can use to track it.

You can also request deletion directly at any time by emailing info@meshever.com with the channel and identifier (for example, the phone number or account) you used. We will confirm and process the request.

When a deletion request is created through the automatic flow, you receive a confirmation code. Visit /legal/data-deletion/status and enter the code (or use the status link returned to you) to see whether the request is pending or completed. The status page never displays any personal data — only the request state.

We begin processing verified deletion requests promptly and aim to complete them within a reasonable period, subject to any minimal retention required by law.

Data deletion questions: info@meshever.com · Meshever, 560/C, Road-5, Shantibag R/A, Agrabad, Chittagong, Bangladesh.