The AI answers customers.
It never runs your business.
Decisions about billing, access, and your account are made by Zasmate itself, never by the AI, and every action is recorded. Here is what that means for your business, in plain words: what stays private, what gets checked, and what the AI is never allowed to decide.
One business. One boundary. No leaks.
Many businesses use Zasmate, and none of them can ever see another's customers, documents, or conversations. That is the first promise we make.
Walled off from everyone else
Your documents, settings, conversations, and records belong to your business alone. The separation is built into how everything is stored, not left to anyone remembering to keep it.
Your agent sees only your information
When it answers your customers, the agent works from your material and the systems you connected, and nothing from any other business.
When in doubt, it stops
If it is ever unclear which business a message belongs to, nothing is answered. The message is set aside instead of guessed at.
Nothing is answered until it passes these checks.
The same checks run for every message, on every channel. If one fails, the message stops there instead of being half-answered.
- 01
It checks the message is real
Only genuine messages from the channels you connected are answered, and each one only once.
- 02
It confirms it's for your business
The message is matched to your business, or it isn't answered at all.
- 03
It checks what you allow
Your plan and your settings decide what the agent may do before it does anything.
- 04
It answers, and keeps a record
The reply is written from your own information, sent, and recorded so you can look back at it.
Powerful where it should be. Powerless where it must be.
The agent is trusted to talk to your customers and answer from your information. It is never trusted to decide what your business is allowed to do, and no clever message can change that.
Money and access are off-limits
The AI never decides billing, who can access what, or anything about your account. Zasmate decides those, and the AI cannot change them.
Checked before anything happens
What customers send, and what the AI produces, is checked before anything is done with it. Nothing is taken on trust.
Customers can't give it orders
What a customer types is treated as a question to answer, not a command to follow. If the AI ever tries something your plan doesn't allow, it is refused and recorded.
When unsure, it stops
If something looks wrong, Zasmate stops rather than carrying on. If the AI isn't confident, or the request is sensitive, it hands over to your team instead of guessing.
If it happened, it's on the record.
Nothing the agent does is hidden from you. What matters is written down, your keys stay locked away, and customers' details stay out of our records.
A record of every action
Account changes, who was given access, and everything the agent did are all recorded, so any question about what happened has an answer.
Your connections stay locked
The keys that connect your pages and numbers are stored encrypted and never written into our records.
Customers' details kept out
We keep your customers' personal details out of our own technical records wherever we can.
A pause is not a deletion
If a payment lapses, the agent stops first. Pay within 30 days and everything comes back as it was. The record of what happened is always kept.
We don't claim any formal certifications here, only what Zasmate actually does today.
Answers you can
put your name on.
Separate data, checked messages, and a record of everything aren't extras. They're how every message is handled. Connect a channel and see it work. Free for 14 days.